123 lines
7.5 KiB
PHTML
Executable File
123 lines
7.5 KiB
PHTML
Executable File
<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8">
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<title>Warranty Policy_ORICO</title>
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<meta name="keywords" content="Warranty Policy">
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<meta name="description" content="Warranty Policy">
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{include file="include/head" /}
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<script type="text/javascript">
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var navID = "1";
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</script>
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<style>
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.W-95{width:95%; margin-left:auto; margin-right: auto;}
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</style>
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</head>
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<body>
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<div id="content">
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<!--头部-->
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{include file="include/top" /}
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<!--banner-->
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<div class="banner img-responsives margin-top-90">
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<img src="__PUBLIC__/m_weben/images/policy/policy_banner.jpg">
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</div>
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<!--售后政策-->
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<div class="m_Container">
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<p class="title text_center margin-top-50 text_black"><strong>Cooperation</strong></p>
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<p class="des text_gray text_center line-height-40 margin-top-30">ORICO commits to provide 7-day Refund, 15-day Exchange, 1-year Quality Warranty and Lifetime Maintenance service.</p>
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</div>
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<!--售后条款-->
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<div class="m_Container margin-top-20 text_center">
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<p class="subtitle text_black"><strong>7-day Refund</strong></p>
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<p class="des text_gray text_center line-height-40 margin-top-14">Customers could apply for returning products within 7 days since you receipt products under the condition that items (including package and accessories) are qualified for second sale. However, you will be responsible for all shipping fees. (Some products cannot be sold secondly after opening sealed package, Refund is not accepted.)</p>
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<p class="subtitle text_black margin-top-20"><strong>Lifetime Maintenance</strong></p>
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<p class="des text_gray text_center line-height-40 margin-top-14">ORICO products get lifetime repair service. You could contact ORICO to enjoy repair service when products appear “performance breakdown” within 1 year since you receipt products; you will undertake material fees and labor costs after more than 1 year. </p>
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<p class="subtitle text_black margin-top-20"><strong>15-day Exchange</strong></p>
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<p class="des text_gray text_center line-height-40 margin-top-14">You could exchange the product for another new product of the same type, specification and price or repair it if there are quality problems or performance breakdown within 8-15 days since you receipt the product. We will be responsible for all shipping fees.</p>
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<p class="subtitle text_black margin-top-20"><strong>1-year Quality Warranty</strong></p>
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<p class="des text_gray text_center line-height-40 margin-top-14">ORICO customized HDDs, ORICO & WD customized HDDs for external storage. 1-year free exchange service: It is available to products if there are any quality problems within 1 year since you receipt them. 3-year limited repair service: It is available to products if there are any quality problems within 3 years since you receipt them.</p>
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</div>
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<!--质保需知-->
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<div class="m_Container margin-top-20 text_center">
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<p class="img-responsives"><img src="__PUBLIC__/m_weben/images/policy/policy_01.jpg"></p>
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<p class="subtitle text_black margin-top-30"><strong>Quality warranty are not compatible with the following conditions:</strong></p>
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<div class="W-95">
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<p class="des text_gray text_left line-height-40 margin-top-14" >
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1、Reworked products without ORICO’s approval; The serial number or warranty sticker has been altered, defaced or removed;</br>
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2、Normal wear and tear of the product;</br>
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3、Products that have been artificially damaged by improper operation.</br>
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4、Products that have been damaged by accidents or natural disasters.</br>
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5、Products have been reworked or repaired by unauthorized agencies.</br>
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6、Warranty service will be carried out according to “Limited Warranty Clause” in the third policy.</p>
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<p class="subtitle text_black margin-top-50 line-height-40"><strong>For your own benefits, please mind the following information</strong></p>
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<p class="des text_gray margin-top-14 line-height-40">For a smooth return and refund, quality warranty, please follow these steps:</p>
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<p class="des text_gray text_left line-height-40">Please show your purchasing invoice within warranty period. If there is no invoice , we will offer free repair within 1 year since the 90th day after the ex-factory date.</p>
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</div>
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</div>
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<!--保修条款-->
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<div class="m_Container margin-top-20 text_center">
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<p class="img-responsives"><img src="__PUBLIC__/m_weben/images/policy/policy_02.jpg"></p>
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<p class="subtitle text_black margin-top-30"><strong>
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Limited Warranty Policy </strong></p>
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<p class="W-95 des text_gray text_left line-height-40 margin-top-14">
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1、Products that have been artificially damaged by mistake, abuse, wrong operation, accidents or natural disasters.(Like spillage of food or liquid, flooding water, shattering, scratching, etc )</br>
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2、 Products that have been reworked and damaged by unauthorized agencies that are not approved by ORICO.</br>
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3、 Improper accessories, operation against User Manual or any wrong transportation and accidents to the product.</br>
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4、 Products that have been damaged by improper or wrong operation.</br>
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5、 Normal wear and tear of product surface, such as labels, parts, etc.</br>
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6、 The product is beyond the warranty period.</br>
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7、 No purchasing proof or invoice, except product which can be proved that it is in warranty period.
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</p>
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<p class="subtitle text_black margin-top-14"><strong>Special description</strong></p>
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<p class="W-95 des text_gray text_left line-height-40 margin-top-14">
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1、In the case of water ingress or serious man-made damage, the repair agreement must be signed first. Otherwise, our company regards the user as disagreeing with the repair.<br>
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2、If there is quality problems and man-made damage, the warranty right is no longer available, but we provide maintenance services, and at the same time, we will collect material and maintenance fees, subject to the damage.<br>
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3、If the product does not meet the warranty conditions and needs to be charged, the reason for not meeting the warranty conditions shall be indicated on the maintenance record or the toll invoice, and the user shall sign and approve.<br>
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4、For example, if Shenzhen ORICO Technologies Co., Ltd. has another advertising commitment approved by the headquarter. The effective area and effective time indicated in the advertisement must be implemented as promised.<br>
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</p>
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</div>
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<!--特别说明-->
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<div class="m_Container margin-top-20 text_center">
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<p class="img-responsives"><img src="__PUBLIC__/m_weben/images/policy/policy_03.jpg"></p>
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<p class="subtitle text_black margin-top-30"><strong>Attentions</strong></p>
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<p class="W-95 des text_gray text_left line-height-40 margin-top-14">
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1、 Please fill in the repair form in regular script. You should fill in the user’s name, contact number, fault phenomenon, request for testing or repair and other content. we will judge and handle it according to the content filled out by the user.</br>
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2、Please backup information stored in the product to other devices and delete those in the product before sending it to repair to avoid loss or leakage.</br>
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*If the above is inconsistent with or missing from the national policy, the national policy shall prevail.
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</p>
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</div>
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<!--注意事项-->
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<p></p><br class="bottom-margin">
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<!--底部-->
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{include file="include/bottom" /}
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</div>
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</body></html> |